1. Information We Collect

EatOut AI collects information you provide directly, plus information generated as you use the app.

• Account info: name, email address, password (hashed)
• Phone number (optional)
• Wellness goals, dietary preferences, allergies
• Location (when you grant permission)
• Menu scans, photos, and meals you save
• Subscription and billing references (full payment card data is never stored on our servers)
• App usage analytics, device type, IP, error logs
• Ambassador-specific data: referral code, social handles, payout preferences, commission history

2. How We Use Information

• Provide personalized restaurant and meal recommendations
• Improve AI-generated nutrition estimates and meal suggestions
• Analyze menu scans for nutrition and goal-fit
• Process subscription billing and trial reminders
• Track ambassador referrals, attribute commissions, and process payouts
• Send service notifications and updates
• Detect fraud, abuse, and program violations

3. Cookies & Session Persistence

EatOut AI uses cookies and local browser storage for:

• Authentication (keeping you logged in)
• Persisting partial onboarding progress so you can resume later
• Remembering the ambassador referral code that brought you to us (eatout_ambassador_ref cookie, expires in 30 days)
• Saving display preferences (selected goal, location radius, etc.)

You can clear cookies anytime in your browser settings; some features may not work afterwards.

4. Referral & Ambassador Tracking

When you click an ambassador referral link, we store the referring ambassador's code in a cookie on your device for up to 30 days. If you create an account during that window, the referral is attributed to that ambassador.

We record:

• Which ambassador referred you
• Date and time of the referral click
• Whether you converted to a free or paid account
• Status of your account (active, trial, canceled) so the ambassador's rewards stay accurate

We do NOT share your name, email, or personal contact info with the ambassador. They see aggregate metrics only.

5. Ambassador Analytics

If you join the Wellness Ambassador program, we track:

• Referral clicks, signups, and conversions tied to your code
• Commission events and payout history
• Tier progression, quest progress, and badges unlocked
• Aggregate scan and discovery activity by you and the members you referred (used to compute your Impact score)

6. Social Handles

We only store social media handles (Instagram, TikTok, YouTube, etc.) when you choose to enter them in your ambassador profile. These are used to:

• Display them on community leaderboards (if you opt in)
• Verify large ambassador accounts on request

We never post on your behalf and never log into your social accounts.

7. Payouts & Commission Tracking

For ambassadors who earn commissions:

• We record every commission-triggering event (signup, paid subscription, renewal) with timestamp and amount
• We track payout history (date paid, method, amount, transaction reference)
• We retain financial records for the period required by applicable tax law (typically 7 years in the U.S.) even after account deletion
• We may share earnings information with payment processors and tax authorities when required by law

8. SMS & Email Communications

By creating an account or providing your phone number, you consent to receive:

• Account notifications
• Trial and billing reminders
• Restaurant and meal recommendations
• Ambassador program updates and payout notifications
• Product updates and promotional messages

Message and data rates may apply. Reply STOP to unsubscribe from SMS, or use the unsubscribe link in any email.

9. Location & Camera Access

EatOut AI requests access to your location and camera to:

• Show nearby restaurants
• Scan menus and food items
• Provide personalized local recommendations

Permissions can be disabled anytime in your device settings.

10. Payments & Billing

Subscription payments are processed through trusted third parties:

• Square
• Apple App Store (in-app purchases)
• Google Play Billing (in-app purchases)

EatOut AI does not store full payment card information on its servers.

11. Data Sharing

We do not sell your personal information.

We may share limited information with:

• Payment processors (Square, Apple, Google) to fulfill subscriptions
• AI providers (e.g., OpenAI) to power menu analysis — we send menu text/images only, not personal identifiers
• Google Places API to discover nearby restaurants — we send coordinates only
• Cloud infrastructure providers (hosting, email, SMS, backups)
• Analytics providers, in aggregated/anonymized form
• Law enforcement, when legally required

12. Security

We use commercially reasonable safeguards to protect your information: HTTPS for all traffic, hashed passwords, encrypted backups, and role-based access for staff. No platform can guarantee absolute security.

13. Account Deletion

You can permanently delete your EatOut AI account at any time, without emailing support, from inside the app or at:

https://eatoutai.com/delete-account/

When you delete your account:

• Your name, email, phone, photo, goals, and preferences are erased
• Your password is invalidated immediately
• Active subscriptions are canceled so you are not billed again
• Ambassador status, referral data, and pending commissions are removed
• Financial records (paid commissions, transaction receipts) are retained only as long as required by applicable tax and accounting law
• Anonymized aggregate stats (scan counts, popularity rankings) may persist for product analytics

14. Your Rights

Depending on your region, you may request:

• Access to your personal data we hold
• Correction of inaccurate information
• Deletion of your personal data
• Withdrawal of consent or restriction of processing
• Data portability where required by law

Email privacy@eatoutai.com to exercise these rights.

15. Children's Privacy

EatOut AI is not intended for children under 13. We do not knowingly collect personal information from children under 13.